Twilio experienced a notice incident on July 1, 2026 affecting Billing, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 01, 2026, 04:10 PM UTC
Our monitoring systems have detected a potential issue with Account Charges. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- investigating Jul 01, 2026, 04:13 PM UTC
Our monitoring systems have detected a potential issue with Account Charges. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- investigating Jul 01, 2026, 04:19 PM UTC
Our monitoring systems have detected a potential issue with Account Charges. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- investigating Jul 01, 2026, 04:20 PM UTC
Our monitoring systems have detected a potential issue with Account Charges. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- resolved Jul 01, 2026, 05:22 PM UTC
We have fully investigated the potential issue with Account Charges triggered by our automated alert, and it was determined that there is no noticeable customer impact. All systems are operational.