Twilio incident

File Type Sources Failing to Update

Minor Resolved View vendor source →

Twilio experienced a minor incident on June 30, 2026 affecting Enterprise Knowledge, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 08:29 PM UTC
Resolved
Jun 30, 2026, 08:54 PM UTC
Duration
24m
Detected by Pingoru
Jun 30, 2026, 08:29 PM UTC

Affected components

Enterprise Knowledge

Update timeline

  1. investigating Jun 30, 2026, 08:29 PM UTC

    We are observing knowledge sources of type file are stuck in progress.We expect to provide another update in 1 hour or as soon as more information becomes available.

  2. resolved Jun 30, 2026, 08:54 PM UTC

    Knowledge sources of type file is operating normally at this time.