Twilio incident

SMS Delivery Delays and Failures from Twilio to MTN Nigeria

Minor Resolved View vendor source →

Twilio experienced a minor incident on June 30, 2026 affecting SMS, Middle East & Africa, lasting 2h 47m. The incident has been resolved; the full update timeline is below.

Started
Jun 30, 2026, 07:57 PM UTC
Resolved
Jun 30, 2026, 10:44 PM UTC
Duration
2h 47m
Detected by Pingoru
Jun 30, 2026, 07:57 PM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. investigating Jun 30, 2026, 07:57 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to MTN network subscribers in Nigeria. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 30, 2026, 08:02 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Jun 30, 2026, 09:03 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to MTN network subscribers in Nigeria. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. resolved Jun 30, 2026, 10:44 PM UTC

    The incident has been resolved and SMS delivery from Twilio to MTN network subscribers in Nigeria is operating normally.