Twilio incident

SMS Delivery Failures from a Subset of Twilio Long Codes to Globe Philippines

Minor Resolved View vendor source →

Twilio experienced a minor incident on June 26, 2026 affecting SMS, APAC, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Jun 26, 2026, 05:32 PM UTC
Resolved
Jun 26, 2026, 05:35 PM UTC
Duration
2m
Detected by Pingoru
Jun 26, 2026, 05:32 PM UTC

Affected components

SMS, APAC

Update timeline

  1. investigating Jun 26, 2026, 05:32 PM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Long Codes to Globe network subscribers in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. resolved Jun 26, 2026, 05:35 PM UTC

    The incident has been resolved and SMS delivery from a subset of Twilio Long Codes to Globe network subscribers in the Philippines. is operating normally.