Twilio incident

SMS Delivery Delays and Delivery Receipt Failures from Twilio to C&W Saint Lucia

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, Latin America, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 22, 2026, 04:35 PM UTC
Resolved
Ongoing
Duration
● 1h 56m
Detected by Pingoru
Jun 22, 2026, 04:35 PM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating Jun 22, 2026, 04:35 PM UTC

    Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt failures from Twilio to C&W network subscribers in Saint Lucia. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 22, 2026, 04:39 PM UTC

    Twilio customers may be experiencing SMS delivery delays and SMS delivery receipt failures from Twilio to C&W network subscribers in Saint Lucia. Our team has identified the cause, and is working to resolve the issue. Message delivery may succeed, but delivery receipts may be failing. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring Jun 22, 2026, 05:40 PM UTC

    We have observed a recovery in SMS delivery and delivery receipts from Twilio to C&W network subscribers in Saint Lucia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.