Twilio incident
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
Twilio experienced a minor incident on June 22, 2026 affecting SMS Short Code, North America, lasting 3h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 22, 2026, 04:10 PM UTC
Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jun 22, 2026, 05:12 PM UTC
We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 22, 2026, 07:15 PM UTC
The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to affected networks in the United States is operating normally.