Twilio incident

SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Brazil

Twilio is currently experiencing a minor incident affecting SMS, Latin America, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 22, 2026, 03:09 PM UTC
Resolved
Ongoing
Duration
● 3h 23m
Detected by Pingoru
Jun 22, 2026, 03:09 PM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating Jun 22, 2026, 03:09 PM UTC

    Twilio customers may be experiencing SMS delivery delays between a subset of Twilio Long Codes and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jun 22, 2026, 04:09 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. investigating Jun 22, 2026, 06:10 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.