Twilio incident

SMS Delivery Delays and Failures from Twilio to Algar Telecom Brazil

Minor Resolved View vendor source →

Twilio experienced a minor incident on June 22, 2026 affecting SMS, Latin America, lasting 14h 58m. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2026, 04:30 AM UTC
Resolved
Jun 22, 2026, 07:29 PM UTC
Duration
14h 58m
Detected by Pingoru
Jun 22, 2026, 04:30 AM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating Jun 22, 2026, 04:30 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jun 22, 2026, 05:31 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identified Jun 22, 2026, 07:29 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  4. identified Jun 22, 2026, 08:29 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  5. identified Jun 22, 2026, 10:29 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  6. identified Jun 22, 2026, 02:34 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Algar Telecom network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  7. resolved Jun 22, 2026, 07:29 PM UTC

    The incident has been resolved and SMS delivery from Twilio to Algar Telecom network subscribers in Brazil is operating normally.