Twilio incident
Errors Attempting to Add US HostedSMS Numbers to Messaging Services Via Console
Twilio experienced a minor incident on June 18, 2026 affecting Messaging Channels, lasting 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 18, 2026, 09:35 PM UTC
Our monitoring systems have detected a potential issue with adding US HostedSMS numbers to Messaging Services via the Console. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- investigating Jun 18, 2026, 09:48 PM UTC
Customers are experiencing errors when attempting to add US HostedSMS numbers to Messaging Services via the Console. US A2P registration process can not be triggered and customers can not use the numbers to send messages to other numbers in the US. We will provide an update in 60 minutes or when we have additional information.
- resolved Jun 18, 2026, 10:07 PM UTC
Errors adding US HostedSMS numbers to Messaging Services via the Console has been resolved and it is operating normally at this time.