Twilio experienced a minor incident on June 18, 2026 affecting Intelligent Alerts, lasting 1h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Intelligent Alerts
Update timeline
- investigating Jun 18, 2026, 02:04 AM UTC
Our monitoring systems have identified a potential issue affecting alerts. Our engineers have been alerted and are investigating. We will share an update within 1 hour or as soon as more information becomes available.
- monitoring Jun 18, 2026, 02:42 AM UTC
Our engineers have restored the data in our system and Intelligent Alerts should now be available. We will continue to monitor to ensure full service recovery. We'll provide another update in 30 minutes or as soon as more information becomes available
- resolved Jun 18, 2026, 03:14 AM UTC
Issue affecting alerts has been resolved and Intelligent Alerts is operating normally at this time.