Twilio incident

SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in Philippines

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, APAC, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 17, 2026, 02:42 PM UTC
Resolved
Ongoing
Duration
● 1h 43m
Detected by Pingoru
Jun 17, 2026, 02:42 PM UTC

Affected components

SMS, APAC

Update timeline

  1. investigating Jun 17, 2026, 02:42 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 17, 2026, 02:49 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Jun 17, 2026, 03:49 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and network subscribers on multiple networks in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.