Twilio incident
SMS Delivery Receipt Delays from Twilio to Bitel Peru
Twilio experienced a minor incident on June 17, 2026 affecting SMS, Latin America, lasting 8h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 17, 2026, 08:42 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bitel network subscribers in Peru. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jun 17, 2026, 09:46 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bitel network subscribers in Peru. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed or failing. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating Jun 17, 2026, 11:51 AM UTC
Twilio customers may be experiencing SMS delivery receipt delays from Twilio to Bitel network subscribers in Peru. Our team is actively investigating this issue. Message delivery may succeed, but delivery receipts may be delayed or failing. We will provide another update in 4 hours or as soon as more information becomes available.
- monitoring Jun 17, 2026, 03:29 PM UTC
We have observed a recovery in SMS delivery receipts from Twilio to Bitel network subscribers in Peru and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 17, 2026, 05:32 PM UTC
The incident has been resolved and SMS delivery receipts from Twilio to Bitel network subscribers in Peru are operating normally.