Twilio incident

SMS Delivery Delays and Failures from a Subset of Pre-Registered Sender ID Numbers to Multiple Networks in India.

Twilio is currently experiencing a minor incident affecting SMS, APAC, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 16, 2026, 11:50 AM UTC
Resolved
Ongoing
Duration
● 1h 20m
Detected by Pingoru
Jun 16, 2026, 11:50 AM UTC

Affected components

SMS, APAC

Update timeline

  1. investigating Jun 16, 2026, 11:50 AM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to multiple networks in India when using pre-registered sender IDs. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jun 16, 2026, 12:55 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to network subscribers on multiple networks in India. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.