Twilio incident

SMS Delivery Delays from Twilio to Smart Philippines

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, APAC, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 14, 2026, 10:03 AM UTC
Resolved
Ongoing
Duration
● 3h 31m
Detected by Pingoru
Jun 14, 2026, 10:03 AM UTC

Affected components

SMS, APAC

Update timeline

  1. investigating Jun 14, 2026, 10:03 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in the Philippines. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 14, 2026, 10:20 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Jun 14, 2026, 11:21 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Smart network subscribers in the Philippines. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Jun 14, 2026, 12:54 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Smart network subscribers in the Philippines and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.