Twilio incident

SMS Delivery Failures from Multiple Networks in United Kingdom to a Subset of Twilio Long Codes

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, Europe, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 11, 2026, 08:30 PM UTC
Resolved
Ongoing
Duration
● 2h
Detected by Pingoru
Jun 11, 2026, 08:30 PM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Jun 11, 2026, 08:30 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to a subset of Twilio United Kingdom Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 11, 2026, 08:31 PM UTC

    Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Jun 11, 2026, 09:31 PM UTC

    Twilio customers may be experiencing SMS delivery failures from network subscribers on multiple networks in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.