Twilio incident

SMS Delivery Failures From a Subset of Twilio Short Codes to AT&T United States

Twilio is currently experiencing a minor incident affecting SMS Short Code, North America, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 11, 2026, 05:52 PM UTC
Resolved
Ongoing
Duration
● 1h 47m
Detected by Pingoru
Jun 11, 2026, 05:52 PM UTC

Affected components

SMS Short Code, North America

Update timeline

  1. investigating Jun 11, 2026, 05:52 PM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to AT&T network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 11, 2026, 06:01 PM UTC

    Twilio customers may be experiencing SMS delivery failures from a subset of Twilio Short Codes to AT&T network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring Jun 11, 2026, 06:30 PM UTC

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to AT&T network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.