Twilio incident

SMS Delivery Delays from Twilio to Sky United Kingdom

Minor Resolved View vendor source →

Twilio experienced a minor incident on June 5, 2026 affecting SMS, Europe, lasting 7h. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2026, 01:26 AM UTC
Resolved
Jun 05, 2026, 08:27 AM UTC
Duration
7h
Detected by Pingoru
Jun 05, 2026, 01:26 AM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating Jun 05, 2026, 01:26 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Sky network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jun 05, 2026, 02:27 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Sky UK Limited network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. investigating Jun 05, 2026, 04:32 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Sky UK Limited network subscribers in the United Kingdom. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. identified Jun 05, 2026, 06:23 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Sky UK Limited network subscribers in the United Kingdom. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  5. monitoring Jun 05, 2026, 06:24 AM UTC

    We have observed a recovery in SMS delivery from Twilio Phone Numbers to Sky UK Limited network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  6. resolved Jun 05, 2026, 08:27 AM UTC

    We have observed a recovery in SMS delivery from Twilio to Sky network subscribers in the United Kingdom and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.