Twilio incident

SMS Delivery Delays from Twilio Phone Numbers to MTS Kazakhstan

Twilio is currently experiencing a minor incident affecting SMS, APAC, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 10:27 PM UTC
Resolved
Ongoing
Duration
● 2h 31m
Detected by Pingoru
Jun 04, 2026, 10:27 PM UTC

Affected components

SMS, APAC

Update timeline

  1. investigating Jun 04, 2026, 10:27 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTS network subscribers in Kazakhstan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 04, 2026, 10:39 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTS network subscribers in Kazakhstan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring Jun 04, 2026, 10:44 PM UTC

    We have observed a recovery in SMS delivery from Twilio to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring Jun 05, 2026, 12:45 AM UTC

    We have observed a recovery in SMS delivery from Twilio Phone Numbers to MTS network subscribers in Kazakhstan and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.