Twilio incident
SMS Delivery Failures from Twilio Phone Numbers to TeleTalk Bangladesh
Twilio experienced a minor incident on June 4, 2026 affecting SMS, APAC, lasting 1d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2026, 10:31 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jun 04, 2026, 11:36 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating Jun 04, 2026, 01:37 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Jun 04, 2026, 04:28 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- identified Jun 04, 2026, 05:28 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.
- identified Jun 04, 2026, 07:29 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.
- identified Jun 04, 2026, 11:30 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.
- identified Jun 05, 2026, 07:30 AM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 16 hours or as soon as more information becomes available.
- monitoring Jun 05, 2026, 04:13 PM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved Jun 05, 2026, 06:14 PM UTC
The incident has been resolved and SMS delivery from Twilio Phone Numbers to TeleTalk network subscribers in Bangladesh is operating normally.