Twilio incident

SMS Delivery Delays from Mexico to a Subset of Twilio Short Codes

Minor Resolved View vendor source →

Twilio experienced a minor incident on June 3, 2026 affecting SMS, Latin America, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Jun 03, 2026, 08:44 PM UTC
Resolved
Jun 03, 2026, 11:05 PM UTC
Duration
2h 20m
Detected by Pingoru
Jun 03, 2026, 08:44 PM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating Jun 03, 2026, 08:44 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Mexico to a subset of Twilio Short Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 03, 2026, 09:19 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Mexico to a subset of Twilio Short Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring Jun 03, 2026, 09:27 PM UTC

    We have observed a recovery in SMS delivery from Mexico to a subset of Twilio Short Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. resolved Jun 03, 2026, 11:05 PM UTC

    The incident has been resolved and SMS delivery from Mexico to a subset of Twilio Short Codes is operating normally.