Twilio incident

Voice Call Failures from Twilio Phone Numbers to Brazil

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting Voice, Latin America, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 02, 2026, 04:28 PM UTC
Resolved
Ongoing
Duration
● 1h 35m
Detected by Pingoru
Jun 02, 2026, 04:28 PM UTC

Affected components

Voice, Latin America

Update timeline

  1. investigating Jun 02, 2026, 04:28 PM UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vivo network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified Jun 02, 2026, 04:31 PM UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vivo network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified Jun 02, 2026, 05:31 PM UTC

    Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to Vivo network subscribers in Brazil. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.