Twilio incident
SMS Delivery Delays and Failures from Belgium to a Subset of Twilio Long Codes
Twilio experienced a minor incident on June 2, 2026 affecting SMS, Europe, lasting 1h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 02, 2026, 08:04 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from network subscribers in Belgium to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring Jun 02, 2026, 09:07 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Belgium to a subset of Twilio Long Codes. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring Jun 02, 2026, 09:08 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from network subscribers in Belgium to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- resolved Jun 02, 2026, 09:41 AM UTC
We have observed a recovery in SMS delivery from Belgium to a subset of Twilio Long Codes and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.