Twilio incident
Voice Call Failures from Network Subscribers to a Subset of Twilio Singapore Phone Numbers
Twilio experienced a minor incident on June 2, 2026 affecting Voice, APAC, lasting 5h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 02, 2026, 07:34 AM UTC
Twilio customers may be experiencing voice call failures from network subscribers on multiple networks to a subset of Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating Jun 02, 2026, 08:35 AM UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- investigating Jun 02, 2026, 10:42 AM UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.
- resolved Jun 02, 2026, 12:58 PM UTC
Twilio customers may be experiencing voice call failures from network subscribers to a subset of Twilio Singapore Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.