Twilio incident

SMS Delivery Delays from Twilio to Smartfren Indonesia

Twilio is currently experiencing a minor incident affecting SMS, APAC, which began 3h ago. The vendor's full update timeline is below.

Started
Jun 01, 2026, 10:35 AM UTC
Resolved
Ongoing
Duration
● 2h 49m
Detected by Pingoru
Jun 01, 2026, 10:35 AM UTC

Affected components

SMS, APAC

Update timeline

  1. investigating Jun 01, 2026, 10:35 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Smartfren Telecom network subscribers in Indonesia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Jun 01, 2026, 11:36 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Smartfren network subscribers in Indonesia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.