Twilio incident

SMS Delivery Delays from Twilio Phone Numbers to MTN Zambia

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, Middle East & Africa, which began 2h ago. The vendor's full update timeline is below.

Started
May 28, 2026, 05:39 PM UTC
Resolved
Ongoing
Duration
● 2h 4m
Detected by Pingoru
May 28, 2026, 05:39 PM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. investigating May 28, 2026, 05:39 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to MTN network subscribers in Zambia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified May 28, 2026, 06:01 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring May 28, 2026, 07:01 PM UTC

    We have observed a recovery in SMS delivery from Twilio Phone Numbers to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.