Twilio incident

Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Ecuador

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting Voice, Latin America, which began 2h ago. The vendor's full update timeline is below.

Started
May 27, 2026, 11:15 PM UTC
Resolved
Ongoing
Duration
● 1h 41m
Detected by Pingoru
May 27, 2026, 11:15 PM UTC

Affected components

Voice, Latin America

Update timeline

  1. identified May 27, 2026, 11:15 PM UTC

    Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Ecuador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified May 28, 2026, 12:16 AM UTC

    Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Ecuador. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.