Twilio incident

Verify Endpoint Receiving Back Intermittent 502 Bd Gateway

Minor Resolved View vendor source →

Twilio experienced a minor incident on May 26, 2026 affecting Group Rooms and Peer-to-Peer Rooms and 1 more component, lasting 46m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 02:35 PM UTC
Resolved
May 26, 2026, 03:21 PM UTC
Duration
46m
Detected by Pingoru
May 26, 2026, 02:35 PM UTC

Affected components

Group RoomsPeer-to-Peer RoomsVerifyLookupCompositionsGo Rooms

Update timeline

  1. identified May 26, 2026, 02:35 PM UTC

    Our engineers have identified the issue with Twilio Verify endpoints timeout and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

  2. identified May 26, 2026, 02:56 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved May 26, 2026, 03:21 PM UTC

    We are still experiencing Verify issues, however, since there are several Twilio impacted services, we're resolving this post and we're consolidating all impacted products and services into one post. You can check the status of this at https://status.twilio.com/incidents/vj2tstpwyx4n.