Twilio incident

SMS Delivery Delays and Failures Between a Subset of Twilio Long Codes and Multiple Networks in France

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, Europe, which began 1h ago. The vendor's full update timeline is below.

Started
May 21, 2026, 07:44 PM UTC
Resolved
Ongoing
Duration
● 1h 22m
Detected by Pingoru
May 21, 2026, 07:44 PM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating May 21, 2026, 07:44 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures between a subset of Twilio Long Codes and multiple networks in France. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring May 21, 2026, 08:47 PM UTC

    We have observed a recovery in SMS delivery between a subset of Twilio Long Codes and multiple networks in France and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.