Twilio incident

SMS Delivery Delays from Twilio Phone Numbers to Airtel Kenya

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, Middle East & Africa, which began 1h ago. The vendor's full update timeline is below.

Started
May 21, 2026, 04:49 PM UTC
Resolved
Ongoing
Duration
● 1h 20m
Detected by Pingoru
May 21, 2026, 04:49 PM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. investigating May 21, 2026, 04:49 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Airtel network subscribers in Kenya. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified May 21, 2026, 05:15 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio Phone Numbers to Airtel network subscribers in Kenya. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.