Twilio incident

SMS Delivery Failures from Network Subscribers to Twilio Denmark Phone Numbers

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS, Europe, which began 13h ago. The vendor's full update timeline is below.

Started
May 20, 2026, 07:58 AM UTC
Resolved
Ongoing
Duration
● 13h 16m
Detected by Pingoru
May 20, 2026, 07:58 AM UTC

Affected components

SMS, Europe

Update timeline

  1. investigating May 20, 2026, 07:58 AM UTC

    Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating May 20, 2026, 08:58 AM UTC

    Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. investigating May 20, 2026, 11:00 AM UTC

    Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. investigating May 20, 2026, 03:01 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from network subscribers to Twilio Denmark Phone Numbers. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

  5. identified May 20, 2026, 03:32 PM UTC

    Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  6. identified May 20, 2026, 04:32 PM UTC

    Twilio customers may be experiencing SMS delivery failures from network subscribers to a subset of Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  7. identified May 20, 2026, 06:33 PM UTC

    Twilio customers may be experiencing SMS delivery failures from network subscribers to Twilio Denmark Phone Numbers. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.