Twilio incident
SMS Delivery Delays From Twilio to Multiple Networks in Multiple Countries in Europe
Twilio is currently experiencing a minor incident affecting SMS, Europe, which began 1d ago. The vendor's full update timeline is below.
Affected components
Update timeline
- identified May 19, 2026, 01:21 PM UTC
Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring May 19, 2026, 02:23 PM UTC
SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
- monitoring May 19, 2026, 04:39 PM UTC
SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We’ll continue to monitor for the next 24 hours and we’ll provide the next update on May 20, 9:30 am PST.
- monitoring May 20, 2026, 04:43 PM UTC
SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Europe is now operating normally. We’ll continue to monitor for the next 24 hours and we’ll provide the next update on May 21, 9:30 am PST.