Twilio experienced a minor incident on May 19, 2026 affecting Conversations, lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Conversations
Update timeline
- investigating May 19, 2026, 05:07 AM UTC
We are currently observing a spike in Whatsapp conversations outbound messages delay. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- monitoring May 19, 2026, 05:17 AM UTC
We are observing recovery in Whatsapp conversations outbound messages delay. We will continue monitoring the service to ensure a full recovery. We will provide another update in 30 minutes or as soon as more information becomes available.
- resolved May 19, 2026, 05:45 AM UTC
We are no longer experiencing Whatsapp conversations outbound messages delay. This incident has been resolved.