Twilio incident

Subset of AU Sender ID Registration Submissions Directly Transitioning to REJECTED

Twilio is currently experiencing a minor incident affecting Sender ID, which began 1h ago. The vendor's full update timeline is below.

Started
May 15, 2026, 08:51 PM UTC
Resolved
Ongoing
Duration
● 1h 11m
Detected by Pingoru
May 15, 2026, 08:51 PM UTC

Affected components

Sender ID

Update timeline

  1. identified May 15, 2026, 08:51 PM UTC

    Our engineers have identified an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

  2. identified May 15, 2026, 09:51 PM UTC

    We are continuing to investigate an issue with a subset of AU Sender ID registration submissions directly transitioning to REJECTED. We expect to provide another update in 2 hours or as soon as more information becomes available.