Twilio incident

SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting SMS Short Code, North America, which began 59 min ago. The vendor's full update timeline is below.

Started
May 13, 2026, 01:27 PM UTC
Resolved
Ongoing
Duration
● 59m
Detected by Pingoru
May 13, 2026, 01:27 PM UTC

Affected components

SMS Short Code, North America

Update timeline

  1. investigating May 13, 2026, 01:27 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified May 13, 2026, 01:36 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to T-Mobile network subscribers in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified May 13, 2026, 01:53 PM UTC

    Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Short Codes to network subscribers on multiple networks in the United States. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.