Twilio incident

Messages delayed on RCS and WhatsApp

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting RCS Messaging, which began 2h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 01:57 AM UTC
Resolved
Ongoing
Duration
● 1h 32m
Detected by Pingoru
May 13, 2026, 01:57 AM UTC

Affected components

RCS Messaging

Update timeline

  1. investigating May 13, 2026, 01:57 AM UTC

    We are experiencing delays on RCA Whatsapp messages. Customer may encounter error 21611 during this time. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available

  2. investigating May 13, 2026, 02:02 AM UTC

    We are experiencing delays on RCS and WhatsApp messages. Customers may encounter messages queueing longer than expected during this time. Our engineers are working to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.

  3. investigating May 13, 2026, 02:55 AM UTC

    We are experiencing delays on RCS and WhatsApp messages. Customers may encounter messages queueing longer than expected during this time. Our engineers are working to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.