Twilio incident

Voice Call Failures from Peru to a Subset of Twilio Peru Phone Numbers

Minor Ongoing View vendor source →

Twilio is currently experiencing a minor incident affecting Voice, Latin America, which began 2h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 12:49 PM UTC
Resolved
Ongoing
Duration
● 1h 42m
Detected by Pingoru
May 12, 2026, 12:49 PM UTC

Affected components

Voice, Latin America

Update timeline

  1. investigating May 12, 2026, 12:49 PM UTC

    Twilio customers may be experiencing voice call failures from network subscribers in Peru to a subset of Twilio Peru Phone Numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. monitoring May 12, 2026, 01:16 PM UTC

    We have observed a recovery in voice calls from network subscribers in Peru to a subset of Twilio Peru Phone Numbers and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.