Twilio incident
DLR Degradation for a Subset of SMPP API Customers.
Twilio experienced a notice incident on May 12, 2026 affecting SMPP, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
SMPP
Update timeline
- resolved May 12, 2026, 09:32 AM UTC
A small set of SMPP API Customers were affected by issues with DLR deliveries between 2026-05-07 23:53 UTC and 2026-05-11 13:46 UTC. During this time some DLRs may not have been delivered to the end customer. All systems are fully operational