Twilio experienced a notice incident on May 12, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved May 12, 2026, 07:00 AM UTC
Few customers may have experienced failures in Messaging Insights between May 7, 2026 23:45 UTC and May 8, 2026 00:20 UTC, caused by a AWS outage. The impact has been mitigated.