Twilio incident

Outage on messaging insights

Notice Resolved View vendor source →

Twilio experienced a notice incident on May 12, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 12, 2026, 07:00 AM UTC
Resolved
May 12, 2026, 07:00 AM UTC
Duration
Detected by Pingoru
May 12, 2026, 07:00 AM UTC

Update timeline

  1. resolved May 12, 2026, 07:00 AM UTC

    Few customers may have experienced failures in Messaging Insights between May 7, 2026 23:45 UTC and May 8, 2026 00:20 UTC, caused by a AWS outage. The impact has been mitigated.