Twilio incident

SMS Delivery Delays and Failures from Twilio to Djibouti Telecom (Evatis), Djibouti

Minor Resolved View vendor source →

Twilio experienced a minor incident on May 11, 2026 affecting SMS, Middle East & Africa, lasting 19h 49m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 06:58 PM UTC
Resolved
May 12, 2026, 02:47 PM UTC
Duration
19h 49m
Detected by Pingoru
May 11, 2026, 06:58 PM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. investigating May 11, 2026, 06:58 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating May 11, 2026, 07:58 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. investigating May 11, 2026, 09:59 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

  4. investigating May 12, 2026, 02:07 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

  5. identified May 12, 2026, 06:38 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  6. identified May 12, 2026, 07:39 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  7. identified May 12, 2026, 09:44 AM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio Phone Numbers to Djibouti Telecom (Evatis) network subscribers in Djibouti. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

  8. monitoring May 12, 2026, 01:20 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Djibouti Telecom network subscribers in Djibouti and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  9. resolved May 12, 2026, 02:47 PM UTC

    The incident has been resolved and SMS delivery from Twilio to Djibouti Telecom (Evatis) network subscribers in Djibouti is operating normally.