Twilio incident

Conversations Classic Customers Can Experience Issues With Delivery Receipts Functionality

Twilio is currently experiencing a minor incident affecting Conversations, which began 59 min ago. The vendor's full update timeline is below.

Started
May 11, 2026, 03:17 PM UTC
Resolved
Ongoing
Duration
● 59m
Detected by Pingoru
May 11, 2026, 03:17 PM UTC

Affected components

Conversations

Update timeline

  1. identified May 11, 2026, 03:17 PM UTC

    Our engineers have identified the issue with Conversations Classic and are working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.

  2. identified May 11, 2026, 03:42 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring May 11, 2026, 03:54 PM UTC

    Conversations Classic is now operating normally. We will continue to monitor for system stability. We'll provide another update in 30 minutes or as soon as more information becomes available.