Twilio incident

SMS Delivery Delays from Twilio to Orange Cameroon

Minor Resolved View vendor source →

Twilio experienced a minor incident on May 8, 2026 affecting SMS, Middle East & Africa, lasting 5h 31m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 04:59 PM UTC
Resolved
May 08, 2026, 10:30 PM UTC
Duration
5h 31m
Detected by Pingoru
May 08, 2026, 04:59 PM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. investigating May 08, 2026, 04:59 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified May 08, 2026, 05:19 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. identified May 08, 2026, 06:25 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Orange network subscribers in Cameroon. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

  4. monitoring May 08, 2026, 08:27 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Orange network subscribers in Cameroon and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  5. resolved May 08, 2026, 10:30 PM UTC

    The incident has been resolved and SMS delivery from Twilio to Orange network subscribers in Cameroon is operating normally.