Twilio incident

Flex AI Copilot Failures Generating Notes

Minor Resolved View vendor source →

Twilio experienced a minor incident on April 10, 2026 affecting Flex Agent Desktop, lasting 3h 41m. The incident has been resolved; the full update timeline is below.

Started
Apr 10, 2026, 02:54 PM UTC
Resolved
Apr 10, 2026, 06:36 PM UTC
Duration
3h 41m
Detected by Pingoru
Apr 10, 2026, 02:54 PM UTC

Affected components

Flex Agent Desktop

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.