Twilio incident

RCS Messages and Receipts are delayed on AT&T Network

Minor Resolved View vendor source →

Twilio experienced a minor incident on April 18, 2026 affecting RCS Messaging, lasting 3h 31m. The incident has been resolved; the full update timeline is below.

Started
Apr 18, 2026, 03:00 AM UTC
Resolved
Apr 18, 2026, 06:31 AM UTC
Duration
3h 31m
Detected by Pingoru
Apr 18, 2026, 03:00 AM UTC

Affected components

RCS Messaging

Update timeline

  1. investigating Apr 18, 2026, 03:00 AM UTC

    Receipts for RCS messages on ATT devices are delayed, We are working with ATT provider to resolve this issue. We will provide an update as soon as possible or within the next 1 hour

  2. investigating Apr 18, 2026, 04:13 AM UTC

    Receipts for RCS messages on ATT devices are still delayed, We are working with ATT provider to resolve this issue. We will provide an update as soon as possible or within the next 2 hours

  3. monitoring Apr 18, 2026, 05:46 AM UTC

    We are observing successful delivery for RCS messages on AT&T devices. We will continue to monitor to ensure full service recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.

  4. resolved Apr 18, 2026, 06:31 AM UTC

    We are no longer experiencing any issue towards RCS messages on AT&T devices. This incident has now been resolved.