Twilio incident
SMS Delivery Delays and Failures from Twilio to Telekom Srbija Serbia
Twilio experienced a minor incident on May 7, 2026 affecting SMS, Europe, lasting 4h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 07, 2026, 08:40 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio numbers to Telekom Srbija network subscribers in Serbia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
- investigating May 07, 2026, 09:40 AM UTC
Twilio customers may be experiencing SMS delivery delays and failures from Twilio numbers to Telekom Srbija network subscribers in Serbia. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.
- monitoring May 07, 2026, 01:03 PM UTC
We have observed a recovery in SMS delivery from Twilio Phone Numbers to Telekom Srbija network subscribers in Serbia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.
- resolved May 07, 2026, 01:05 PM UTC
The incident has been resolved and SMS delivery from Twilio to Telekom Srbija network subscribers in Serbia is operating normally.
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