Twilio incident
Voice Call Failures From Twilio to Multiple Networks in Spain
Twilio experienced a minor incident on May 6, 2026 affecting Voice, Europe, lasting 6h 1m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 06, 2026, 04:27 PM UTC
Our monitoring systems have detected a potential Call Failure Issue. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
- investigating May 06, 2026, 04:54 PM UTC
We are experiencing intermittent call failures to Spain. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 1 hour or as soon as more information becomes available.
- investigating May 06, 2026, 05:54 PM UTC
We are experiencing intermittent call failures to Spain. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 2 hours or as soon as more information becomes available.
- investigating May 06, 2026, 08:01 PM UTC
We are still experiencing intermittent call failures to Spain. Our engineers are working with our carrier partners to resolve the issue. We expect to provide another update in 4 hours or as soon as more information becomes available.
- monitoring May 06, 2026, 08:33 PM UTC
We have started seeing recovery for call failures to Spain phone numbers. We will continue to monitor to ensure a full recovery. We expect to provide another update in 2 hours or as soon as more information becomes available.
- resolved May 06, 2026, 10:29 PM UTC
The issue affecting intermittent Voice Call failures from Twilio to Multiple networks in Spain, and the service is functioning normally at this time.
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