Twilio incident

SMS Delivery Delays from Twilio to Telenor Pakistan

Minor Resolved View vendor source →

Twilio experienced a minor incident on May 6, 2026 affecting SMS, APAC, lasting 4h 1m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 11:17 AM UTC
Resolved
May 06, 2026, 03:18 PM UTC
Duration
4h 1m
Detected by Pingoru
May 06, 2026, 11:17 AM UTC

Affected components

SMS, APAC

Update timeline

  1. investigating May 06, 2026, 11:17 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. identified May 06, 2026, 12:16 PM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Telenor network subscribers in Pakistan. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  3. monitoring May 06, 2026, 01:25 PM UTC

    We have observed a recovery in SMS delivery from Twilio to Telenor network subscribers in Pakistan and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  4. resolved May 06, 2026, 03:18 PM UTC

    The incident has been resolved and SMS delivery from Twilio to Telenor network subscribers in Pakistan is operating normally.