Ongoing since 05:46 PM UTC, affecting SMS, Latin America.
Twilio customers may be experiencing SMS delivery failures from Twilio to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
Affected components
SMS, Latin America
Update timeline
- investigating Nov 12, 2026, 05:46 PM UTC
Twilio customers may be experiencing SMS delivery failures from Twilio to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.
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