Twilio incident

SMS Delivery Failures from Twilio to Claro Colombia

Ongoing since 05:46 PM UTC, affecting SMS, Latin America.

investigating Nov 12, 2026, 05:46 PM UTC

Twilio customers may be experiencing SMS delivery failures from Twilio to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Started
Nov 12, 2026, 05:46 PM UTC
Resolved
Ongoing
Duration
● 58m
Detected by Pingoru
Nov 12, 2026, 05:46 PM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating Nov 12, 2026, 05:46 PM UTC

    Twilio customers may be experiencing SMS delivery failures from Twilio to Claro network subscribers in Colombia. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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