Twilio incident

SMS Delivery Delays and Failures from Twilio to Malitel Mali

Ongoing since 12:42 PM UTC, affecting SMS, Middle East & Africa.

identified Oct 22, 2026, 04:13 PM UTC

Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

Started
Oct 22, 2026, 12:42 PM UTC
Resolved
Ongoing
Duration
● 5h 37m
Detected by Pingoru
Oct 22, 2026, 12:42 PM UTC

Affected components

SMS, Middle East & Africa

Update timeline

  1. investigating Oct 22, 2026, 12:42 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating Oct 22, 2026, 01:42 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. identified Oct 22, 2026, 03:12 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

  4. identified Oct 22, 2026, 04:13 PM UTC

    Twilio customers may be experiencing SMS delivery delays and failures from Twilio to Malitel network subscribers in Mali. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

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