Twilio incident

SMS Delivery Delays from Twilio to TIGO / COMCEL Guatemala

Minor Ongoing View vendor source →
Started
May 04, 2026, 02:23 AM UTC
Resolved
Ongoing
Duration
● 3h 57m
Detected by Pingoru
May 04, 2026, 02:23 AM UTC

Affected components

SMS, Latin America

Update timeline

  1. investigating May 04, 2026, 02:23 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to TIGO / COMCEL network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

  2. investigating May 04, 2026, 03:24 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to Tigo and Comcel network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

  3. investigating May 04, 2026, 05:25 AM UTC

    Twilio customers may be experiencing SMS delivery delays from Twilio to TIGO / COMCEL network subscribers in Guatemala. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

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