Twilio experienced a minor incident on September 3, 2026 affecting Other, lasting 1h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 03, 2026, 12:56 AM UTC
We are investigating an issue where Customers are unable to login to the Twilio console. We expect to provide another update in 1 hour or as soon as more information becomes available.
- investigating Sep 03, 2026, 01:17 AM UTC
We are still investigating an issue where Customers are unable to login to the Twilio console. We expect to provide another update in 1 hour or as soon as more information becomes available.
- monitoring Sep 03, 2026, 01:56 AM UTC
We are observing a recovery for the issue where the customers were unable to login to the Twilio console. We expect to provide another update in 30 mins.
- resolved Sep 03, 2026, 02:07 AM UTC
We are no longer experiencing issues when the customers are logging in to the Twilio console. This incident has been resolved.